We sincerely apologize for your unpleasant experience this time. However, we believe cooperation is a two-way process. Regarding the development of this hat, we adjusted the size fully according to your feedback on the initial sample, and even took photos of the dimensions of each part for your confirmation before shipping. You have already applied for a worry-free refund and return, and the relevant matters have been settled. Yet, you still left an unfriendly review. We do not intend to defend ourselves, nor can we ensure that all our services and products satisfy everyone—but we have done our utmost to cooperate with 100% sincerity.

Thank you for your feedback~